We currently accept Visa, MasterCard, American Express, Paypal, Purchase Orders and Wire Transfers. All credit cards are charged at the time of purchase.
International Wire Transfer
International wire transfers are accepted for a $30.00 transaction fee.
Web Store Pricing
Although we strive to have accurate product and pricing information, we reserve the right to change the products price due to price increases or errors. We will contact you for approval before shipping any order that may be affected by a change in pricing.
We does not collect sales taxes on material purchased outside the Hong Kong. When applicable for other locations, it is the Purchaser's responsibility to maintain tax exemption records and report and pay sales taxes as required.
Where are your items shipped from
All of our items are shipped from our warehouse in Hong Kong or USA.
Free Shipping (Hong Kong)
Free shipping is offered when the order amount is over USD 1,000.
Free Shipping (USA / Canada)
Free shipping is offered when the order amount is over USD 1,000 for Trane parts only.
Please select International Shipping or submit your collect account at time of order. You may email your UPS, Fedex or DHL Account Number to firstname.lastname@example.org or request a freight quote before entering your order. International shipments are Ex-Work in our Hong Kong warehouse.
International Shipping: Customs Charges and Other Fees
Your chosen carrier may charge custom charges, taxes, and other fees, including brokerage fees. These are not included in our shipping quote price. You are responsible for all customs fees, taxes, and brokerage fees. Please speak with your carrier to obtain an estimate of the total taxes and fees.
Will-Call or Collect Shipments Older Than 30 Days
We will not be responsible for loss or damage to orders that are older than 30 days and have not been picked up by the customer.
If it is stock items, we will ship it within 1 to 2 business days. If it is non-stock items, we will ship it within 3 to 12 business days.
Lead Times Shorter than 30 Days
We will contact you via email if a lead time is confirmed to be more than 12 business days, but less than 30 days. Your order will be processed at this time, and our cancellation policy will apply.
Lead Times Longer than 30 Days
We will required to hold any order with a lead time longer than 30 days until you acknowledge and approve of the estimated shipment date. If your lead time is longer than 30 days we will contact you immediately via phone and email, and your card will not be ran without your approval. You must approve of this lead time before we continue to process your order.
Some of the products listed on our website require installation and maintenance by certified professionals. Improper installation or use of a product may result in property damage, injury, or death. AA Air-conditioning Trading Company will not be held liable for property damage, injury, or death resulting from use of these products. Some products we offer are purchased through 3rd-party vendors that distribute directly for some manufactures listed, these products carry the same warranty. Please contact us with any concerns and we will gladly address them.